Tuluva

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Privacy Policy

Last Updated: June 2026

1. Introduction

Tuluva.in (“Tuluva”, “we”, “our”, or “us”), a local business directory serving the Udupi, Mangalore, and Kasaragod districts of the Tulunadu region. We are committed to protecting the personal information of our users, visitors, and business listing partners.

This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information. By using Tuluva.in, you agree to the practices described in this Policy.

This Policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

2.1 Information You Provide Directly

  • Business Listing Information: Business name, address, contact number, email address, website URL, category, operating hours, and description submitted when registering or updating a listing.
  • Account Registration:Name, email address, and password when you create an account on Tuluva.in.
  • Contact Forms:Name, email address, and message content when you submit an enquiry via our contact form.
  • Payments:Billing name, email address, and transaction details when you purchase a paid listing plan. We do not store full payment card details — all payment processing is handled by our third-party payment gateway partners (e.g., Razorpay or similar).

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent on site, links clicked, and search queries made on Tuluva.in.
  • Device and Technical Data:IP address, browser type and version, operating system, referral URL, and device identifiers.
  • Cookies and Tracking Technologies:We use cookies, local storage, and similar technologies to improve user experience, remember preferences, and analyze site traffic. See Section 6 for details.

2.3 Information from Third Parties

  • We may receive basic profile information (name and email) if you choose to register or log in via a third-party service such as Google.
  • We may receive business data (address, contact, category) from publicly available sources to populate or supplement directory listings.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To create, manage, and display business listings on Tuluva.in
  • To process your registration, login, and account management
  • To communicate with you regarding your listing, account, or enquiries
  • To process payments and send billing confirmations
  • To improve the quality, accuracy, and features of our directory
  • To send service announcements, updates, or promotional content (you may opt out at any time)
  • To detect, prevent, and respond to fraud, spam, or abuse
  • To comply with applicable laws and legal obligations

We process your data on the following legal bases: your consent, the performance of a contract (providing the services you requested), our legitimate business interests, and compliance with legal obligations.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

  • Service Providers: Trusted third-party vendors who assist us in operating Tuluva.in, including hosting providers, payment processors, email service providers, and analytics platforms — strictly for the purpose of providing services to us.
  • Business Listing Display:Business information submitted for listing (name, address, phone, category, hours, etc.) is publicly displayed on Tuluva.in as part of the directory service.
  • Legal Requirements:We may disclose information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Tuluva.in, its users, or the public.
  • Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you services. If you request deletion of your account or listing, we will remove your personal data within 30 days, unless we are required to retain it for legal or compliance purposes.

Business listings that are publicly claimed and live may remain visible until explicitly taken down or a deletion request is processed.

6. Cookies

Tuluva.in uses cookies and similar technologies to:

  • Keep you logged in across sessions
  • Remember your language or location preferences
  • Analyze traffic patterns and user behaviour (via tools such as Google Analytics)

You may disable cookies through your browser settings, but doing so may limit certain features of the website. By continuing to use Tuluva.in with cookies enabled, you consent to our use of cookies.

You may disable cookies through your browser settings, but doing so may limit certain features of the website. By continuing to use Tuluva.in with cookies enabled, you consent to our use of cookies.

7. Third-Party Links

Tuluva.in may contain links to external websites, social media pages, or business websites listed in our directory. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before submitting any personal information.

8. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These include encrypted data transmission (HTTPS), secure access controls, and regular security assessments.

However, no internet-based platform can guarantee absolute security. In the event of a data breach, we will notify affected users as required by applicable law.

9. Children's Privacy

Tuluva.in is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it.

10. Your Rights

Under applicable Indian privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Withdraw consent at any time for processing based on your consent
  • Opt out of marketing communications

To exercise any of these rights, please contact us at hello@tuluva.in.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically. Continued use of Tuluva.in after any changes constitutes your acceptance of the updated Policy.

12. Contact Us

Tuluva – A Local Listing Directory Email: hello@tuluva.in Website: www.tuluva.in

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