We want Tuluva to reflect the best version of community life
This is a community where we treat each other with respect and help each other succeed.
Be safe
Be civil and respectful in every single interaction.
Be trustworthy
Use your true identity and share information that is real and authentic.
Be professional
Keep content professionally relevant and on topic.
Tuluva User Community Policies
Thank you for using Tuluva, where the world’s community comes together to find jobs, stay informed, learn new skills, and build productive relationships. The content that you contribute to Tuluva should be professionally relevant and meant to contribute to the Tuluva community in a constructive manner. For additional information on what that means, see our Publishing Platform Guidelines. Together we can make our community a place where everyone is respectful, compassionate, and honest, which, in turn, creates economic opportunity for everyone.
These Community Policies continually evolve to ensure our members have a safe, trusted, and professional experience on Tuluva.
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Tell us if you see something unsafe, untrustworthy, or unprofessional
If you see something you believe may violate our policies, whether in profiles, posts, messages, comments, or anywhere else, please report it to us. Combined with our automated defenses, these reports help us identify and prevent abuse and misbehavior. Please use the reporting tools responsibly and only for their intended purposes.
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Violating our community policies can result in action against your account or content
These policies apply to all members. Depending on the severity of violation, we may limit the visibility of certain content or remove it entirely. If you believe a particular item of content was removed in error, you can appeal from the link provided in the removal notice. Repeated or severe offenses can result in a temporary or permanent restriction from Tuluva. If you believe action taken on your account was in error, you can submit a request to appeal your case.
School children crossing the street with a traffic conductor
Be safe
We require every member to be civil and respectful as they engage on Tuluva.
Do not be hateful: We don’t allow content that attacks, denigrates, intimidates, dehumanizes, incites or threatens hatred, violence, prejudicial or discriminatory action against individuals or groups because of their actual or perceived race, ethnicity, national origin, caste, gender, gender identity, sexual orientation, religious affiliation, or disability status. Hate groups are not permitted on Tuluva. Do not use racial, religious, or other slurs that incite or promote hatred, or any other content intended to create division.
Do not engage in unwanted advances: We don’t allow unwanted expressions of attraction, desire, requests for a romantic relationship, marriage proposals, sexual advances or innuendo, or lewd remarks. Do not use Tuluva to pursue romantic connections, ask for romantic dates, or provide sexual commentary on someone’s appearance.
Do not harass or bully: We don’t allow bullying or harassment. This includes abusive language, revealing others’ personal or sensitive information (aka “doxing”), or inciting or engaging others to do any of the same.
Do not threaten, incite, or promote violence: We don’t allow threatening or inciting violence of any kind. We don’t allow individuals or groups that engage in or promote violence, property damage, or organized criminal activity. You may not use Tuluva to express support for such individuals or groups or to otherwise glorify violence.
Do not share harmful or shocking material: We don’t allow content that is excessively gruesome or shocking. This includes content that is sadistic or gratuitously graphic, such as the depiction of severe physical violence. We don’t allow content or activities that promote, organize, depict, or facilitate criminal activity. We also don’t allow content depicting or promoting instructional weapon making, drug abuse, and threats of theft. Do not engage in or promote non-consensual sexually explicit content (e.g., revenge porn), escort services, prostitution, exploitation of children, or human trafficking. Do not share content or activities that promote or encourage suicide or any type of self-injury, including self-mutilation and eating disorders. If you see signs that someone may be considering self-harm, please report it.
Do not post terrorist content or promote terrorism: We don’t allow any terrorist organizations or violent extremist groups on our platform. And we don’t allow any individuals who affiliate with such organizations or groups to promote their activities. Content that depicts terrorist activity, that is intended to recruit for terrorist organizations, or threatens, promotes, or supports terrorism in any manner is not tolerated.
Co-workers discussing a candidate
Be Trustworthy
We require you to use your true identity on Tuluva, provide accurate information about yourself or your organization, and only share information that is real and authentic.
Do not share false or misleading content: Do not share content in a way that you know is, or think may be, misleading or inaccurate, including misinformation or disinformation. Do not share content to interfere with or improperly influence an election or another civic process. We may prevent you from posting content from sites that are known to produce or contain misinformation. Do not share content that directly contradicts guidance from leading global health organizations and public health authorities. Do not post content that denies a well-documented historical event such as the Holocaust or slavery. Do not share false content or information, including news stories, that present untrue facts or events as though they are true or likely true. Do not post “deep fake” images or videos of others or otherwise post content that has been manipulated to deceive. Do not share content or endorse someone or something in exchange for personal benefit (including personal or family relationships, monetary payment, free products or services, or other value), unless you have included a clear and conspicuous notice of the personal benefit you receive and have otherwise complied with our Advertising Policies.
Do not create a fake profile or falsify information about yourself: We don’t allow fake profiles or entities. Do not post misleading or deceptive information about yourself, your business, your qualifications, work experience, affiliations, or achievements. Do not use an image of someone else, or any other image that is not your likeness, for your profile photo. Do not associate yourself on Tuluva with a business or organization that you are not actually associated with. Do not use or attempt to use another person’s Tuluva account or create a member profile for anyone other than yourself. And do not share your Tuluva account with anyone else.
Do not engage in spam or scams: We don’t allow untargeted, irrelevant, obviously unwanted, unauthorized, inappropriately commercial or promotional, or gratuitously repetitive messages or other similar content. Do not use Tuluva to sensationalize or capitalize on tragic events for commercial purposes. Do not use our invitation feature to send promotional messages to people you don’t know or to otherwise spam people. Please make the effort to create original, professional, relevant, and interesting content in order to gain popularity, instead of trying ways to artificially increase the number of views, re-shares, likes, or comments. Respond authentically to others’ content and don’t agree with others ahead of time to like or re-share each other’s content.
Newscaster being prepped for broadcast by her co-workers
Be professional
We require content to be professionally relevant and on topic, such as sharing and gaining expertise; hiring and getting hired; teaching and acquiring new skills; and engaging in actions that allow you and others to be more productive and successful.
Do not share content containing sexually explicit material or language (some adult content may be allowed if the intent is clearly educational, medical, scientific, or artistic, and it’s not gratuitously graphic).
Do not interact with others or share content in a way that’s irrelevant, inappropriate, disrespectful, or otherwise inflammatory.
Do not share junk mail, spam, chain letters, phishing schemes, or any other scams are also prohibited.
For additional information about what it means to be professionally relevant on Tuluva, see our Publishing Platform Guidelines.
Woman with a hijab holding a laptop giving another woman a high-five
Respect others’ rights and follow the law
Before sharing or using someone else’s copyrighted works, trademarks, private information, or trade secrets, make sure you have the legal right to do so. Tuluva should not be used for illegal activities, promoting illegal products, or violating the rights of others. Don’t use it to commit fraud or to try to trick others, or to intentionally distribute viruses, worms, or other software that can destroy or interrupt others’ data or computer devices.
Respect others’ privacy: You may not solicit email addresses or other personal information from Tuluva members you don’t know without authorization; use, disclose or distribute on Tuluva any data obtained in violation of any of our policies or agreements; disclose information that you don’t have the right to disclose (such as personal or confidential information of others, including your employer); or post or distribute content depicting children without the necessary consent from their legal guardian or parent. Don’t use others’ names, likenesses, or photos to suggest an endorsement of a product, service, or investment without their prior consent.
Comply with the law: You must comply with all applicable laws, including, for example, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements. Do not use Tuluva to create or operate a pyramid scheme, engage in fraud, or to sell or promote illegal products, including drugs.
Respect the intellectual property of others and do not violate the intellectual property rights of others: We respect the intellectual property rights of others. Do not violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the posts or other content of others without their permission, which they may give by posting under a Creative Commons license. Visit the Tuluva Copyright Policy to learn more about how to report copyright infringement. For more information on trademark rules, see our Trademark Policy.
Construction worker and an architect discussing a scale model of a building
Respect Tuluva’s rights
Do not violate the rights of Tuluva. For more information about what this means, see our User Agreement. It’s not okay to suggest you’re affiliated with or endorsed by Tuluva when you’re not. Don’t violate our intellectual property rights, scrape Tuluva, or interfere with or disrupt the platform.
Unauthorized access and use: Access Tuluva only in the manner that we expressly authorize, for the tasks that it is intended for. Do not access Tuluva except through the interfaces intentionally provided by us, such as its mobile applications and tuluva.in
Interference with Tuluva: Do not interfere with the functionality of, or our rights in, the Tuluva service. Do not remove any copyright, trademark, or other proprietary rights notices contained in or on any Tuluva service.
Respect our rules: You must follow the spirit and letter of our rules, agreements, and policies. Do not violate any additional terms concerning the specific Tuluva services that are provided when you sign up for or start using such services.
Every day, people use Tuluva to share their experiences, connect with friends and family, and build communities.
We recognise how important it is for Tuluva to be a place where people feel empowered to communicate, and we take our role seriously in keeping abuse off our service. That’s why we’ve developed a set of Community Standards that outline what is and is not allowed on Tuluva. Our policies are based on feedback from our community and the advice of experts in fields such as technology, public safety and human rights. To ensure that everyone’s voice is valued, we take great care to craft policies that are inclusive of different views and beliefs, in particular those of people and communities that might otherwise be overlooked or marginalised.
REITERATING OUR COMMITMENT TO VOICE
The goal of our Community Standards has always been to create a place for expression and give people a voice. This has not and will not change. Building community and bringing the world closer together depends on people’s ability to share diverse views, experiences, ideas and information. We want people to be able to talk openly about the issues that matter to them, even if some may disagree or find them objectionable. In some cases, we allow content for public awareness which would otherwise go against our Community Standards – if it is newsworthy and in the public interest. We only do this after weighing the public interest value against the risk of harm and we look to international human rights standards to make these judgments. As such, we consider the newsworthiness of content posted by anyone, including news organisations and individuals users. For example, we have allowed content that graphically depicts war or the consequences of war where it is important to public discourse.
Our commitment to expression is paramount, but we recognise that the Internet creates new and increased opportunities for abuse. For these reasons, when we limit expression, we do it in service of one or more of the following values:
Authenticity: We want to make sure that the content people are seeing on Tuluva is authentic. We believe that authenticity creates a better environment for sharing, and that’s why we don’t want people using Tuluva to misrepresent who they are or what they’re doing.
Safety: We are committed to making Tuluva a safe place. Expression that threatens people has the potential to intimidate, exclude or silence others and isn’t allowed on Tuluva.
Privacy: We are committed to protecting personal privacy and information. Privacy gives people the freedom to be themselves and to choose how and when to share on Tuluva and to connect more easily.
Dignity: We believe that all people are equal in dignity and rights. We expect that people will respect the dignity of others and not harass or degrade others.
Our Community Standards apply to everyone, all around the world, and to all types of content. They’re designed to be comprehensive – for example, content that might not be considered hateful may still be removed for violating a different policy. We recognise that words mean different things or affect people differently depending on their local community, language or background. We work hard to account for these nuances while also applying our policies consistently and fairly to people and their expression. Our enforcement of these standards relies on information available to us. In some cases, this means that we may not detect content and behaviour that violates these standards, and in others, enforcement may be limited to circumstances where we have been provided with additional information and context.
People can report potentially violating content, including Pages, groups, profiles, individual content and comments. We also give people control over their own experience by allowing them to block, unfollow or hide people and posts.
The consequences for violating our Community Standards vary depending on the severity of the violation and the person’s history on the platform. For instance, we may warn someone for a first violation, but if they continue to violate our policies, we may restrict their ability to post on Tuluva or disable their profile. We may also notify law enforcement when we believe that there is a genuine risk of physical harm or a direct threat to public safety.
Our Community Standards are a guide for what is and isn’t allowed on Tuluva. It is in this spirit that we ask members of the Tuluva community to follow these guidelines.
Please note that the US English version of the Community Standards reflects the most up-to-date set of the policies and should be used as the master document.
Policy rationale
We aim to prevent potential offline harm that may be related to content on Tuluva. While we understand that people commonly express disdain or disagreement by threatening or calling for violence in non-serious ways, we remove language that incites or facilitates serious violence. We remove content, disable accounts and work with law enforcement when we believe that there is a genuine risk of physical harm or direct threats to public safety. We also try to consider the language and context in order to distinguish casual statements from content that constitutes a credible threat to public or personal safety. In determining whether a threat is credible, we may also consider additional information such as a person’s public visibility and the risks to their physical safety.
In some cases, we see aspirational or conditional threats directed at terrorists and other violent actors (e.g. terrorists deserve to be killed), and we deem those as non-credible absent-specific evidence to the contrary.
Do not post:
Threats that could lead to death (and other forms of high-severity violence) targeting people or places where threat is defined as any of the following:
- Statements of intent to commit high-severity violence. This includes content where a symbol represents the target and/or includes a visual of an armament or method to represent violence
- Calls for high-severity violence including content where no target is specified but a symbol represents the target and/or includes a visual of an armament or method that represents violence
- Statements advocating for high-severity violence
- Aspirational or conditional statements to commit high-severity violence
Content that asks or offers services for hire to kill others (for example, hitmen, mercenaries, assassins) or advocates for the use of a hitman, mercenary or assassin against a target.
Admissions, statements of intent or advocacy, calls to action, or aspirational or conditional statements to kidnap a target.
Content that depicts abductions or kidnappings if it is clear that the content is not being shared by a victim or their family as a plea for help, or shared for informational, condemnation or awareness raising purposes
Threats of high-severity violence using digitally produced or altered imagery to target living people with armaments, methods of violence or dismemberment.
Threats that lead to serious injury (mid-severity violence) towards private individuals, unnamed specified persons, minor public figures, high-risk persons or high-risk groups where threat is defined as any of the following:
- Statements of intent to commit violence; or
- Statements advocating violence; or
- Calls for mid-severity violence, including content where no target is specified but a symbol represents the target; or
- Aspirational or conditional statements to commit violence; or
- Content about other target(s) apart from private individuals, minor public figures, high-risk persons or high-risk groups and any credible:
- Statements of intent to commit violence; or
- Calls for action of violence
- Statements advocating for violence
- Aspirational or conditional statements to commit violence
Threats that lead to physical harm (or other forms of lower-severity violence) towards private individuals (self-reporting required) or minor public figures, where threat is defined as any of the following:
- Private individuals (name and/or face match are required) or minor public figures that includes:
- Statements of intent or advocacy, calls for action, aspirational or conditional statements to commit low-severity violence
Any content created for the express purpose of outing an individual as a member of a designated and recognisable at-risk group
Instructions on how to make or use weapons if there’s evidence of a goal to seriously injure or kill people, through:
- Language explicitly stating that goal, or
- Photos or videos that show or simulate the end result (serious injury or death) as part of the instruction
- Unless the aforementioned content is shared as part of recreational self-defence, for military training purposes, commercial video games or news coverage (posted by Page or with news logo)
Providing instructions on how to make or use explosives, unless there is clear context that the content is for a non-violent purpose (for example, part of commercial video games, clear scientific/educational purpose, fireworks or specifically for fishing)
Any content containing statements of intent, calls for action, conditional or aspirational statements, or advocating for violence due to voting, voter registration or the administration or outcome of an election
Statements of intent or advocacy, calls to action, or aspirational or conditional statements to bring weapons to locations, including but not limited to places of worship, educational facilities, polling places or locations used to count votes or administer an election (or encouraging others to do the same).
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
- Content that puts LGBTQI+ people at risk by revealing their sexual identity against their will or without permission
- Content that puts unveiled women at risk by revealing their images without veil against their will or without permission
- Violent threats against law enforcement officers
- Violent threats against people accused of a crime. We remove this content when we have reason to believe that the content is intended to cause physical harm
- Misinformation and unverifiable rumours that contribute to the risk of imminent violence or physical harm
- Additionally, we have specific rules and guidance regarding content related to COVID-19 and vaccines. To see these specific rules, please click here.
- Coded statements where the method of violence or harm is not clearly articulated, but the threat is veiled or implicit
- Threats against election officials
- Implicit statements of intent or advocacy, calls to action, or aspirational or conditional statements to bring armaments to locations, including but not limited to places of worship, educational facilities, polling places or locations used to count votes or administer an election (or encouraging others to do the same). We may also restrict calls to bring armaments to certain locations where there are temporarily signals of a heightened risk of violence or offline harm. This may be the case, for example, when there’s a known protest and counter-protest planned or violence broke out at a protest in the same city within the last seven days
Policy rationale
In an effort to prevent and disrupt real-world harm, we do not allow any organisations or individuals that proclaim a violent mission or are engaged in violence to have a presence on Tuluva. This includes organisations or individuals involved in the following:
- Terrorist activity
- Organised hate
- Mass murder (including attempts) or multiple murder
- Human trafficking
- Organised violence or criminal activity
We also remove content that expresses support or praise for groups, leaders or individuals involved in these activities.
We do not allow the following people (living or deceased) or groups to maintain a presence (for example, have an account, Page or group) on our platform:
Terrorist organisations and terrorists, which include:
Any non-state actor that:
- Engages in, advocates or lends substantial support to purposive and planned acts of violence,
- Which causes or attempts to cause death, injury or serious harm to civilians, or any other person not taking direct part in the hostilities in a situation of armed conflict, and/or significant damage to property linked to death, serious injury or serious harm to civilians
- With the intent to coerce, intimidate and/or influence a civilian population, government or international organisation
- In order to achieve a political, religious or ideological aim.
Hate organisations and their leaders and prominent members
A hate organisation is defined as:
- Any association of three or more people that is organised under a name, sign or symbol and that has an ideology, statements or physical actions that attack individuals based on characteristics, including race, religious affiliation, nationality, ethnicity, gender, sex, sexual orientation, serious disease or disability.
Mass and multiple murderers (including attempts)
- We consider a homicide to be a mass murder if it results in three or more deaths in one incident
- We consider an attempted mass murder to be one where an individual uses a weapon or vehicle to attempt mass harm in a public space or against more than one person
- We consider any individual who has committed two or more murders over multiple incidents or locations a multiple murderer
Human trafficking groups and their leaders
- Human trafficking groups are organisations responsible for any of the following:
- Prostitution of others, forced/bonded labour, slavery or the removal of organs
- Recruiting, transporting, transferring, detaining, providing, harbouring or receiving a minor or an adult against their will
Criminal organisations and their leaders and prominent members
A criminal organisation is defined as:
- Any association of three or more people that is united under a name, colour(s), hand gesture(s) or recognised indicia, that has engaged in or threatens to engage in criminal activity, including (but not limited to)
- Homicide
- Drug trafficking
- Arms trafficking
- Identity theft
- Money laundering
- Extortion or trafficking
- Assault
- Kidnapping
- Sexual exploitation (covered in Section 7 and Section 8)
We do not allow symbols that represent any of the above organisations or individuals to be shared on our platform without context that condemns or neutrally discusses the content.
We do not allow content that praises any of the above organisations or individuals or any acts committed by them.
We do not allow coordination of support for any of the above organisations or individuals or any acts committed by them.
We do not allow content that praises, supports or represents events that Tuluva designates as terrorist attacks, hate events, mass murders or attempted mass murders, serial murders, hate crimes and violating events.
We do not allow the following groups to maintain a Page, group, event or Instagram profile on our platform, or to have one maintained on their behalf. The admins of these Pages, groups and events will also be removed:
- Militarised social movements (MSM), such as militias or groups that support and organise violent acts amid protests.
- Violence-inducing conspiracy networks, such as QAnon.
Policy rationale
In an effort to prevent and disrupt offline harm and copycat behaviour, we prohibit people from facilitating, organising, promoting or admitting to certain criminal or harmful activities targeted at people, businesses, property or animals. We allow people to debate and advocate for the legality of criminal and harmful activities, as well as draw attention to harmful or criminal activity that they may witness or experience as long as they do not advocate for or coordinate harm.
Do not post content that falls into the following categories:
Harm against people
- Depicting, admitting to or promoting acts of physical harm against people, including acts of domestic violence – except when shared in the context of redemption or defence.
- Swatting – specifically statements of intent, calls to action, representing, supporting, advocating for, depicting, admitting to or speaking positively about it.
- Depicting, promoting, advocating for or encouraging participation in a high risk viral challenge.
- Promoting or advocating for harmful miracle cures for health issues.
- Coordinating, depicting, admitting to or promoting active and deliberate spread of communicable diseases by you or your associates
Harm against animals
Statements of intent, calls to action, representing, supporting or advocating for, or depicting, admitting to or promoting:
- Acts of physical harm against animals committed by you or your associates, except in cases of hunting, fishing, religious sacrifice, food preparation or processing, pest or vermin, self-defence or redemption
- Staged animal vs animal fights, including acts committed by a third party
Harm against property
Statements of intent, calls to action, representing, supporting or advocating for harm against property that depicts, admits to or promotes the following acts committed by you or your associates:
- Vandalism
- Hacking when the intent is to hijack a domain, corrupt or disrupt cyber systems, seek ransoms or gain unauthorised access to data systems
- Theft when committed by you or your associates, as well as positive statements about theft when committed by a third party
Voter and/or census fraud
- Offers to buy or sell votes with cash or gifts
- Statements that advocate, provide instructions or show explicit intent to illegally participate in a voting or census process
Voter and/or census interference
- Misrepresentation of the dates, locations and times, and methods for voting or voter registration or census participation
- Misrepresentation of who can vote, qualifications for voting, whether a vote will be counted and what information and/or materials must be provided in order to vote.
- Misrepresentation of who can participate in the census and what information or materials must be provided in order to participate
- Content claiming that the US Immigration and Customs Enforcement (ICE) is at a voting location
- Explicit claims that people will be infected by COVID-19 (or another communicable disease) if they participate in the voting process.
For the following content, we include a label so that people are aware that the content may be sensitive:
Imagery depicting a high-risk viral challenge if shared with a caption that condemns or raises awareness of the associated risks
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
- Content revealing the identity of someone as a witness, informant, activist or individuals whose identity or involvement in a legal case has been restricted from public disclosure
- Imagery that is likely to deceive the public as to its origin if:
- The entity depicted, or an authorised representative, objects to the imagery, and
- The imagery has the potential to cause harm to members of the public
- Other misrepresentations related to voting in an official election or census participation may be subject to false news standards, as referenced in section 20
- Misrepresentation of whether a candidate is running or not
- Calls for coordinated interference that would affect an individual’s ability to participate in an official census or election
- Content stating that census or voting participation may or will result in law enforcement consequences (for example, arrest, deport or imprisonment)
- Misrepresentation of government involvement in the census, including, where applicable, that an individual’s census information will be shared with another (non-census) government agency
- Statements of intent, support or advocacy to go to an election site, voting location or vote counting location when the purpose of going to the site is to monitor or watch voters or election officials’ activity using militaristic language (e.g. “war”, “army” or “soldier”) or an expressed goal to intimidate, exert control or display power (e.g. “let’s show them who’s boss!”, “if they’re scared, they won’t vote!”)
- Content coordinating interference with the administration of the COVID-19 vaccine
- Content calling to action, advocating or promoting that others not get the COVID-19 vaccine
Policy rationale
To encourage safety and compliance with common legal restrictions, we prohibit attempts by individuals, manufacturers and retailers to purchase, sell or trade non-medical drugs, pharmaceutical drugs and marijuana. We also prohibit the purchase, sale, gifting, exchange and transfer of firearms, including firearm parts or ammunition, between private individuals on Tuluva. Some of these items are not regulated everywhere; however, because of the borderless nature of our community, we try to enforce our policies as consistently as possible. Firearm shops and online retailers may promote items available for sale off our services as long as those retailers comply with all applicable laws and regulations. We allow discussions about sales of firearms and firearm parts in shops or by online retailers and advocating for changes to firearm regulation. Regulated goods that are not prohibited by our Community Standards may be subject to our more stringent Commerce Policies.
Do not post:
Firearms
Content that
- Attempts to buy, sell, trade, donate, gift or solicit firearms, firearm parts, ammunition, explosives or lethal enhancements between private individuals, unless posted by a real brick and mortar store, legitimate website, brand or government agency (e.g. police department, fire department)
- Provides access to 3D printing or computer-aided manufacturing instructions for firearms or firearm parts, even when posted by brick and mortar stores, brands and legitimate websites.
Non-medical drugs:
Content that
- Attempts to buy, sell, trade, donate, gift or solicit non-medical drugs
- Admits to buying or trading non-medical drugs by the poster of the content by themselves or through others
- Admits to personal use without acknowledgment of or reference to recovery, treatment or other assistance to combat usage
- Speaks positively, encourages, coordinates or provides instructions for use or make of non-medical drugs
Marijuana and pharmaceutical drugs:
Content that attempts to buy, sell, trade, donate, gift or solicit marijuana or pharmaceutical drugs
Alcohol/Tobacco:
Content that attempts to buy, sell, trade, donate or gift alcohol or tobacco products and is not posted by a Page, group or Instagram profile representing a real brick-and-mortar store, legitimate website or brand
Endangered species:
Content that
- Attempts to buy, sell, trade, donate, gift or solicit endangered species or their parts
- Admits to poaching, buying or trading of endangered species and their parts committed by the poster of the content either by themselves or through others
- Depicts poaching of endangered species and their parts committed by the poster of the content by themselves or through others
- Speaks positively, coordinates or encourages the poaching of endangered species and their parts
- Provides instructions to use or make products from endangered species and their parts
Live non-endangered animals excluding livestock:
Content that attempts to buy, sell or trade live non-endangered animals between private individuals.
Human blood:
- Content that attempts to buy, sell or trade human blood
- Content that solicits human blood unless for a donation or a gift
Weight loss products:
Content about weight loss that contains a miracle claim and attempts to buy, sell, trade, donate or gift weight loss products or supplements
Historical artefacts:
Content that attempts to buy, sell, trade, donate, gift or solicit historical artefacts
For the following content, we restrict visibility to adults who are twenty-one years of age and older:
Firearms
Content posted by or promoting a brick and mortar store, legitimate website, brand or government agency which attempts to buy, sell, trade, donate or gift firearms, firearm parts, ammunition, explosives or lethal enhancements.
For the following content, we restrict visibility to adults eighteen years of age and older:
Alcohol/Tobacco:
Content posted by or promoting a brick and mortar store, legitimate website or brand, which attempts to buy, sell, trade, donate or gift of alcohol or tobacco products off of Tuluva’s services
Bladed weapons:
Content which attempts to buy, sell, trade, donate or gift bladed weapons.
Weight loss products:
Content that
- Attempts to buy, sell, trade, donate or gift weight loss products
- Admits to or depicts using a weight loss product, unless in condemnation
- Speaks positively, coordinates or encourages the use of weight loss products
- Provides instructions to use or make weight loss products
Potentially dangerous cosmetic procedures:
Content that
- Attempts to buy, sell, trade, donate or gift a potentially dangerous cosmetic procedure
- Admits to or depicts using a potentially dangerous cosmetic procedure, unless in condemnation
- Speaks positively, coordinates or encourages the use of a potentially dangerous cosmetic procedure
- Provides instructions to use or perform a potentially dangerous cosmetic procedure
Policy rationale
In an effort to prevent fraudulent activity that can harm people or businesses, we remove content that purposefully deceives, wilfully misrepresents, or otherwise defrauds or exploits others for money or property. This includes content that seeks to coordinate or promote these activities using our services.
We allow people to raise awareness and educate others as well as condemn these activities.
Do not post:
Content that provides instructions on, engages in, promotes, coordinates, encourages, facilitates, admits to, recruits for, admits to the offering, or solicitation of any of the following activities:
- Deceiving others to generate a financial or personal benefit to the detriment of a third party or entity through:
Investment or financial scams:
- Loan scams
- Advance fee scams
- Ponzi or pyramid schemes
- Money or cash flips or money muling
- Investment scams with promise of high rates of return
Inauthentic identity scams:
- Charity scams
- Romance or impersonation scams
- Establishment of false businesses or entities
Product or rewards scams:
- Grant and benefits scams
- Tangible, spiritual or illuminati scams
- Insurance scams, including ghost broking
- Fake jobs, work from home or get-rich-quick scams
- Debt relief or credit repair scams
Engaging with others to generate a financial or personal benefit at a loss for a third party, such as people, businesses or organisations through:
Fake documents or financial instruments by:
Creating, selling or buying of:
- Fake or forged documents
- Fake or counterfeit currency or vouchers
- Fake or forged educational and professional certificates
Stolen information, goods or services by:
- Credit card fraud and goods or property purchases with stolen financial information
Trading, selling or buying of:
- Personally identifiable information
- Fake and misleading user reviews or ratings
- Future exam papers or answer sheets
- Credentials for subscription services
Betting manipulation, e.g. match fixing
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
Content that engages in, promotes, encourages, facilitates or admits to the following activities:
- Bribery
- Embezzlement
- Money laundering (concealment of the origins of criminally obtained money)
Policy rationale
We care deeply about the safety of the people who use our apps. We regularly consult with experts in suicide and self-injury to help inform our policies and enforcement, and work with organisations around the world to provide assistance to people in distress.
While we don’t allow people to intentionally or unintentionally celebrate or promote suicide or self-injury, we do allow people to discuss these topics because we want Tuluva to be a space where people can share their experiences, raise awareness about these issues and seek support from one another.
We define self-injury as the intentional and direct injuring of the body, including self-mutilation and eating disorders. We remove any content that encourages suicide or self-injury, including fictional content such as memes or illustrations and any self-injury content that is graphic, regardless of context. We also remove content that identifies and negatively targets victims or survivors of suicide or self-injury seriously, humorously or rhetorically, as well as real-time depictions of suicide or self-injury. Content about recovery of suicide or self-harm that is allowed, but may contain imagery that could be upsetting, such as a healed scar, is placed behind a sensitivity screen.
When people post or search for suicide or self-injury- related content, we will direct them to local organisations that can provide support and if someone is at immediate risk of harming themselves, we will contact local emergency services to get them help.
With respect to live content, experts have told us that if someone is saying they intend to attempt suicide on a live-stream, we should leave the content up for as long as possible, because the longer someone is talking to a camera, the more opportunity there is for a friend or family member to call emergency services.
However, to minimise the risk of others being negatively affected by viewing this content, we will stop the live-stream at the point at which the threat turns into an attempt. As mentioned above, in any case, we will contact the emergency services if we identify that someone is at immediate risk of harming themselves.
Do not post:
Content that promotes, encourages, coordinates or provides instructions for
- Suicide
- Self-injury
- Eating disorders
Content that depicts graphic self-injury imagery
Except in limited situations of newsworthiness, it is against our policies to post content depicting a person who engaged in a suicide attempt or death by suicide
Content that focuses on depiction of ribs, collar bones, thigh gaps, hips, concave stomach or protruding spine or scapula when shared together with terms associated with eating disorders.
Content that contains instructions for drastic and unhealthy weight loss when shared together with terms associated with eating disorders.
Content that mocks victims or survivors of suicide, self-injury or eating disorders who are either publicly known or implied to have experienced suicide or self-injury
For the following content, we restrict content to adults over the age of 18, and include a sensitivity screen so that people are aware that the content may be upsetting:
- Photos or videos depicting a person’s death by suicide that are determined to be newsworthy
- Photos or videos depicting a person who engaged in euthanasia/assisted suicide in a medical setting
For the following content, we include a sensitivity screen so that people are aware that the content may be upsetting to some:
- Content that depicts older instances of self-harm such as healed cuts or other non-graphic self-injury imagery in a context of recovery
- Content that depicts ribs, collar bones, thigh gaps, hips, concave stomach or protruding spine or scapula in a recovery context.
We provide resources to people who post written or verbal admissions of engagement in self-injury, including:
- Suicide
- Euthanasia/assisted suicide
- Self-harm
- Eating disorders
For the following Community Standards, we require additional information and/or context to enforce:
We may remove suicide notes when we have confirmation of a suicide or suicide attempt. We try to identify suicide notes using several factors, including but not limited to, family or legal representative requests, media reports, law enforcement reports or other third-party sources (e.g. government agencies, NGOs).
Policy rationale
We do not allow content that sexually exploits or endangers children. When we become aware of apparent child exploitation, we report it to the National Center for Missing and Exploited Children (NCMEC), in compliance with applicable law. We know that sometimes, people share nude images of their own children with good intentions; however, we generally remove these images because of the potential for abuse by others and to help avoid the possibility of other people reusing or misappropriating the images.
We also work with external experts, including the Tuluva Safety Advisory Board, to discuss and improve our policies and enforcement around online safety issues, especially with regard to children. Learn more about the technology we’re using to fight against child exploitation.
Do not post:
Child sexual exploitation
Content that threatens, depicts, praises, supports, provides instructions for, makes statements of intent, admits participation in or shares links of the sexual exploitation of children (real or nonreal minors, toddlers or babies), including but not limited to:
Sexual intercourse
- Explicit sexual intercourse or oral sex, defined as mouth or genitals entering or in contact with another person’s genitals or anus, where at least one person’s genitals are nude
- Implied sexual intercourse or oral sex, including when contact is imminent or not directly visible
- Stimulation of genitals or anus, including when activity is imminent or not directly visible
- Presence of by-products of sexual activity
- Any of the above involving an animal
Children with sexual elements, including but not limited to:
- Restraints
- Focus on genitals
- Presence of aroused adult
- Presence of sex toys
- Sexualised costume
- Stripping
- Staged environment (for example, on a bed) or professionally shot (quality/focus/angles)
- Open-mouth kissing
- Content of children in a sexual fetish context
- Content that supports, promotes, advocates or encourages participation in paedophilia
- Content that identifies or mocks alleged victims of child sexual exploitation by name or image
Solicitation
Content that solicits imagery of child sexual exploitation, or nude or sexualised images or videos of children.
Inappropriate interactions with children
Content that constitutes or facilitates inappropriate interactions with children, such as:
- Initiating unsolicited contact with minors (for example, private messages between stranger adults and minors)
- Soliciting or arranging real-world sexual encounters or obtaining sexual material from a minor directly
- Displaying nudity to minors
Content that attempts to exploit minors by:
- Coercing money, favours or intimate imagery with threats to expose intimate imagery or information
- Sharing, threatening or stating an intent to share private sexual conversations.
Sexualisation of children
Content that solicits imagery of child sexual exploitation, or nude or sexualised images or videos of children.
- Content (including photos, videos, real-world art, digital content, and verbal depictions) that shows children in a sexualised context
- Groups, Pages and Profiles targeted to sexualising children
Child nudity
Content that depicts child nudity where nudity is defined as:
- Close-ups of children’s genitalia
- Real nude toddlers, showing:
- Visible genitalia, even when covered or obscured by transparent clothing
- Visible anus and/or fully nude close-up of buttocks
- Real nude minors, showing:
- Visible genitalia (including genitalia obscured only by pubic hair or transparent clothing)
- Visible anus and/or fully nude close-up of buttocks
- Uncovered female nipples
- No clothes from neck to knee – even if no genitalia or female nipples are showing
- Digitally-created depictions of nude minors, toddlers or babies unless the image is for health or educational purposes
Non-sexual child abuse
Imagery that depicts non-sexual child abuse regardless of sharing intent;
Content that praises, supports, promotes, advocates for, provides instructions for or encourages participation in non-sexual child abuse.
For the following Community Standards, we require additional information and/or context to enforce:
For the following content, we include a warning label so that people are aware that the content may be sensitive:
- Imagery posted by a news agency that depicts child nudity in the context of famine, genocide, war crimes or crimes against humanity, unless accompanied by a violating caption or shared in a violating context, in which case the content is removed
Policy rationale
We recognise the importance of Tuluva as a place to discuss and draw attention to sexual violence and exploitation. In an effort to create space for this conversation and promote a safe environment, we allow victims to share their experiences, but remove content that depicts, threatens or promotes sexual violence, sexual assault or sexual exploitation. We also remove content that displays, advocates for or coordinates sexual acts with non-consenting parties to avoid facilitating non-consensual sexual acts.
To protect victims and survivors, we remove images that depict incidents of sexual violence and intimate images shared without the consent of the person(s) pictured. As noted in the introduction, we also work with external safety experts to discuss and improve our policies and enforcement around online safety issues, and we may remove content when they provide information that content is linked to harmful activity. We’ve written about the technology we use to protect against intimate images and the research that has informed our work. We’ve also put together a guide to reporting and removing intimate images shared without your consent.
Do not post:
In instances where content consists of any form of non-consensual sexual touching, crushing, necrophilia or bestiality, or forced stripping, including:
- Depictions (including real photos/videos), or
- Advocacy (including aspirational and conditional statements), or
- Statements of intent, or
- Calls for action, or
- Threatening, soliciting or stating an intent to share imagery, or
- Admitting participation, or
- Mocking victims of any of the above
Content that attempts to exploit people by any of the following:
- Sextortion: Coercing money, favours or intimate imagery from people with threats to expose their intimate imagery or intimate information
- Sharing, threatening, stating an intent to share, offering or asking for imagery known as “Revenge porn” or “Non-consensual intimate images” that fulfils all three of the following conditions:
- Image is non-commercial or produced in a private setting
- Person in the image is (near) nude, engaged in sexual activity or in a sexual pose
- Lack of consent to share the image is indicated by:
- Vengeful context (for example, caption, comments or Page title)
- Independent sources (for example, law enforcement record) including entertainment media (for example, leak of images confirmed by media)
- A visible match between the person depicted in the image and the person who has reported the content to us
- The person who reported the content to us shares the same name as the person depicted in the image
- Secretly taken non-commercial imagery of a real person’s commonly sexualised body parts (breasts, groin, buttocks or thighs) or of a real person engaged in sexual activity. This imagery is commonly known as “creepshots” or “upskirts” and includes photos or videos that mock, sexualise or expose the person depicted in the imagery.
- Threatening or stating an intent to share private sexual conversations that meet the following criteria:
Lack of consent is indicated by:
- Vengeful context and/or threatening context, or
- A visible match between the person depicted in the image and the person who has reported the content to us
- The person who reported the content to us shares the same name as the person depicted in the image
For the following content, we include a warning screen so that people are aware that the content may be disturbing:
Narratives and statements that contain a depiction of non-consensual sexual touching (written or verbal) that includes details beyond mere naming or mentioning the act if:
- Shared by the victim, or
- Shared by a third party (other than the victim) in support of victim or condemnation of act, or for general awareness to be determined by context/caption
Content mocking the concept of non-consensual sexual touching
For the following Community Standards, we require additional information and/or context to enforce:
We may restrict visibility to people over the age of 18 and include a warning label on certain fictional videos (e.g. digital and hand-drawn imagery, film and TV show scenes, comic books, music videos) that depict non-consensual sexual touching.
In addition to our at-scale policy of removing content that threatens or advocates rape or other non-consensual sexual touching, we may also disable the posting account.
Policy rationale
Bullying and harassment happen in many places and come in many different forms, from making threats to releasing personally identifiable information, to sending threatening messages and making unwanted malicious contact. We do not tolerate this kind of behaviour because it prevents people from feeling safe and respected on Tuluva.
We distinguish between public figures and private individuals because we want to allow discussion, which often includes critical commentary of people who are featured in the news or who have a large public audience. For public figures, we remove attacks that are severe as well as certain attacks where the public figure is directly tagged in the post or comment. For private individuals, our protection goes further: we remove content that’s meant to degrade or shame, including, for example, claims about someone’s sexual activity. We recognise that bullying and harassment can have more of an emotional impact on minors, which is why our policies provide heightened protection for users between the ages of 13 and 18.
Context and intent matter, and we allow people to post and share if it is clear that something was shared in order to condemn or draw attention to bullying and harassment. In certain instances, we require self-reporting because it helps us understand that the person targeted feels bullied or harassed. In addition to reporting such behaviour and content, we encourage people to use tools available on Tuluva to help protect against it.
We also have a Bullying Prevention Hub, which is a resource for teenagers, parents and educators seeking support for issues related to bullying and other conflicts. It offers step-by-step guidance, including information on how to start important conversations about bullying. Learn more about what we’re doing to protect people from bullying and harassment here.
Do not:
Repeatedly contact someone in a manner that is:
- Unwanted, or
- Sexually harassing, or
- Directed at a large number of individuals with no prior solicitation
Target anyone maliciously by:
- Calling for, or making statements of intent to engage in, bullying and/or harassment
- Attacking them based on their status as a victim of sexual assault, sexual exploitation, sexual harassment or domestic abuse
- Calling for self-injury or suicide of a specific person or group of people
- Attacking them through derogatory terms related to sexual activity (e.g. whore, slut)
- Posting content about a violent tragedy, or victims of violent tragedies, that includes claims that a violent tragedy did not occur
- Posting content about victims or survivors of violent tragedies by name or by image, with claims that they are:
- Acting/pretending to be a victim of an event
- Otherwise paid or employed to mislead people about their role in the event
- Threatening to release an individual’s private phone number, residential address or email address
- Making statements of intent to engage in a sexual activity or advocating for them to engage in a sexual activity
- Creating Pages or groups that are dedicated to attacking individual(s) by:
- Calling for death, serious disease, epidemic disease or disability
- Making statements of intent of advocating to engage in sexual activity
- Making claims that the individual has or may have a sexually transmitted disease
- Sending messages that contain the following attacks when aimed at an individual or group of individuals in the thread
- Targeted swearing
- Calls for death, serious disease, disability, epidemic disease or physical harm
Target private individuals, involuntary public figures or public figures who are minors, with:
- Calls for death, serious disease, epidemic disease or disability
- Female-gendered cursing terms when used in a derogatory way
- Claims about sexual activity or sexually transmitted diseases
- Pages or groups created to attack through:
- Targeted swearing
- Negative physical descriptions
- Claims about religious identity or blasphemy
- Expressions of contempt or disgust
- Female-gendered cursing terms when used in a derogatory way
Target public figures by purposefully exposing them to:
For adults
- Calls for death, serious disease, epidemic disease or disability
- Claims about sexually transmitted diseases
- Female-gendered cursing terms when used in a derogatory way
- Content that praises, celebrates or mocks their death or serious physical injury
For minors
- Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior, or to an inanimate object (“cow”, “monkey”, “potato”)
- Content manipulated to highlight, circle or otherwise negatively draw attention to specific physical characteristics (nose, ear etc.)
Target private individuals or involuntary public figures with:
- Comparisons to animals or insects that are culturally perceived as intellectually or physically inferior, or to an inanimate object (“cow”, “monkey”, “potato”)
- Content manipulated to highlight, circle or otherwise negatively draw attention to specific physical characteristics (nose, ear etc.)
- Attacks through negative physical descriptions
- Content that ranks individuals on physical appearance or personality
- Content sexualising another adult
- Content that further degrades or expresses disgust towards individuals who are depicted menstruating, urinating, vomiting or defecating
- Content that further degrades individuals who are depicted being physically bullied
- Content that praises, celebrates or mocks their death or serious physical injury
- In addition to the above, attacks through Pages or groups:
- Negative character or ability claims
- Self-referential bullying; Only if the object targets more than one private individual
Target private adults (who must self-report) or any private minors or involuntary minor public figures with:
- Targeted swearing
- Claims about romantic involvement, sexual orientation or gender identity
- Coordination, advocation or promotion of exclusion
- Negative character or ability claims, except in the context of criminal allegations against adults. We allow criminal allegations so that people can draw attention to personal experiences or offline events. In cases in which criminal allegations pose real-world harm to the named individual, however, we may remove them
- Expressions of contempt or disgust, except in the context of criminal allegations against adults
Target private individuals who are minors with:
- Allegations about criminal or illegal behaviour
- Videos of physical bullying or violence against minors in a fight context shared in a non-condemning context
Target private individuals (who must self-report) with:
- Self-referential bullying
- Unwanted manipulated imagery
- Comparison to other public, fictional or private individuals on the basis of physical appearance
- Claims about religious identity or blasphemy
- Comparisons to animals or insects that are not culturally perceived as intellectually or physically inferior (“tiger”, “lion”)
- Neutral or positive physical descriptions
- Non-negative character or ability claims
- Any bullying or harassment violation, when shared in an endearing context
- Attacks through derogatory terms related to a lack of sexual activity
We add a cover to this content so that people can choose whether to see it:
Videos of physical bullying or violence against minors in a fight context shared with a condemning caption
For the following Community Standards, we require additional information and/or context to enforce:
Do not:
- Post content that targets private individuals through unwanted Pages, groups and events. We remove this content when it is reported by the victim or an authorised representative of the victim
- Create accounts to contact someone who has blocked you
- Post attacks that use derogatory terms related to female gendered cursing. We remove this content when the victim or an authorised representative of the victim informs us of the content, even if the victim hasn’t reported it directly
- Post content that would otherwise require the victim to report the content or an indicator that the poster is directly targeting the victim (e.g. the victim is tagged in the post or comment). We will remove this content if we have confirmation from the victim or an authorised representative of the victim that the content is unwanted
- Post content praising, celebrating or mocking anyone’s death. We also remove content targeting a deceased individual that we would normally require the victim to report
- Post content calling for or stating an intent to engage in behaviour that would qualify as bullying and harassment under our policies. We will remove this content when we have confirmation from the victim or an authorised representative of the victim that the content is unwanted
Policy rationale
After consulting with outside experts from around the world, we are consolidating several existing exploitation policies that were previously housed in different sections of the Community Standards into one dedicated section that focuses on human exploitation and captures a broad range of harmful activities that may manifest on our platform. Experts think and talk about these issues under one umbrella – human exploitation.
In an effort to disrupt and prevent harm, we remove content that facilitates or coordinates the exploitation of humans, including human trafficking. We define human trafficking as the business of depriving someone of liberty for profit. It is the exploitation of humans in order to force them to engagein commercial sex, labour or other activities against their will. It relies on deception, force and coercion, and degrades humans by depriving them of their freedom while economically or materially benefiting others.
Human trafficking is multi-faceted and global; it can affect anyone regardless of age, socioeconomic background, ethnicity, gender or location. It takes many forms, and any given trafficking situation can involve various stages of development. By the coercive nature of this abuse, victims cannot consent.
While we need to be careful not to conflate human trafficking and smuggling, the two can be related and exhibit overlap. India defines human smuggling as the procurement or facilitation of illegal entry into a state across international borders. Without necessity for coercion or force, it may still result in the exploitation of vulnerable individuals who are trying to leave their country of origin, often in pursuit of a better life. Human smuggling is a crime against a state, relying on movement, and human trafficking is a crime against a person, relying on exploitation.
Do not post:
Content or exhibit behaviour that may lead to human exploitation, which includes any of the following:
- Sex trafficking, covering minors and adults
- The sale of children for illegal adoption
- Orphanage trafficking and orphanage voluntourism
- Forced marriages
- Labour exploitation (incl. bonded labour)
- Domestic servitude
- Non-regenerative organ trafficking
- Forced criminal activity (e.g. forced begging, forced drug trafficking)
- Recruitment of child soldiers
Content geared towards the:
- Recruitment of potential victims through force, fraud, coercion, enticement, deception, blackmail or other non-consensual acts.
- Facilitation of human exploitation by coordinating, transporting, transferring, harbouring or brokering of victims prior to or during the exploitation.
- Exploitation of humans by promoting, depicting or advocating for it.
Policy rationale
Privacy and the protection of personal information are fundamentally important values for Tuluva. We work hard to safeguard your personal identity and information and we do not allow people to post personal or confidential information about yourself or of others.
We remove content that shares, offers or solicits personally identifiable information or other private information that could lead to physical or financial harm, including financial, residential and medical information, as well as private information obtained from illegal sources.
We also provide people with ways to report imagery that they believe to be in violation of their privacy rights.
Do not post:
Content that shares or solicits any of the following private information, either on Tuluva or through external links:
Personally identifiable information about yourself or others
- Personal identity: identifying individuals through government-issued numbers
- National identification number (e.g. social security numbers (SSN), passport number, national insurance/health service number, personal public service number (PPS), individual taxpayer identification numbers (ITINs))
- Government IDs of law enforcement, military or security personnel
- Personal information: directly identifying an individual, by indicating the ID number or registration information and the individual’s name
- Records or official documentation of civil registry information (marriage, birth, death, or name change, gender recognition etc.)
- Immigration and work status documents (e.g. green cards, work permits, visas or immigration papers)
- Driver’s license or registration plates
- Credit privacy number (CPN)
- Digital identity: authenticating access to an online identity
- Email addresses with passwords
- Digital identities with passwords
- Passwords, pins or codes to access private information
- Personal contact information of others, such as phone numbers, addresses and email addresses
Other private information
Financial information
Personal financial information about yourself or others, including:
- Non-public financial records or statements
- Bank account numbers with security or pin codes
- Digital payment method information with login details, security or pin codes
- Credit or debit card information with validity dates or security pins or codes
Financial information about businesses or organisations, including:
- Financial records or statements except when the financial records of the business are publicly available (e.g. listed on stock exchanges, regulatory agencies etc.)
- Bank account numbers accompanied by security or pin codes
- Digital payment method information accompanied by login details, security or pin codes
Residential information
Imagery that display the external view of private residences if all of the following conditions apply:
- The residence is a single-family home or the resident’s unit number is identified in the image/caption
- The city/neighbourhood or GPS pins (e.g. a pin from Google Maps) are identified
- The content identifies the resident(s)
- That same resident objects to the exposure of their private residence or there is context of organising protests against the resident (this does not include embassies that also serve as residences)
Content that exposes information about safe houses by sharing any of the below, unless the safe house is actively promoting information about their facility
- Actual address (note: “Post Box only” is allowed)
- Images of the safe house
- Identifiable city/neighbourhood of the safe house
- Information exposing the identity of the safe house residents
Medical information
Records or official documentation displaying medical, psychological, biometric or genetic hereditary of others
Information obtained from hacked sources
Except in limited cases of newsworthiness, content claimed or confirmed to come from a hacked source, regardless of whether the affected person is a public figure or a private individual
Status- or occupation-related information
Content that exposes the undercover status of law enforcement, military or security personnel if:
- The content contains the agent’s full name or other explicit identification and explicitly mentions their undercover status
- The imagery identifies the faces of the law enforcement personnel and explicitly mentions their undercover status
The following content may also be removed
A reported photo or video of people where the person depicted in the image is:
- A minor under thirteen years old, and the content was reported by the minor or a parent or legal guardian
- A minor between thirteen and eighteen years old, and the content was reported by the minor
- An adult, where the content was reported by the adult from outside the United States and applicable law may provide rights to removal
- Any person who is incapacitated and unable to report the content on their own
For the following Community Standards, we require additional information and/or context to enforce:
We remove:
- Content that puts a defector at risk by outing the individual with personally identifiable information when the content is reported by credible government channels
- Depictions of someone in a medical or health facility if reported by the person pictured or an authorised representative
Policy rationale
We believe that people use their voice and connect more freely when they don’t feel attacked on the basis of who they are. That’s why we don’t allow hate speech on Tuluva. It creates an environment of intimidation and exclusion, and in some cases may promote offline violence.
We define hate speech as a direct attack against people on the basis of what we call protected characteristics: race, ethnicity, national origin, disability, religious affiliation, caste, sexual orientation, sex, gender identity and serious disease. We define attacks as violent or dehumanising speech, harmful stereotypes, statements of inferiority, expressions of contempt, disgust or dismissal, cursing and calls for exclusion or segregation. We consider age a protected characteristic when referenced along with another protected characteristic. We also protect refugees, migrants, immigrants and asylum seekers from the most severe attacks, though we do allow commentary and criticism of immigration policies. Similarly, we provide some protections for characteristics such as occupation, when they’re referenced along with a protected characteristic.
We recognise that people sometimes share content that includes someone else’s hate speech to condemn it or raise awareness. In other cases, speech that might otherwise violate our standards can be used self-referentially or in an empowering way. Our policies are designed to allow room for these types of speech, but we require people to clearly indicate their intent. If the intention is unclear, we may remove content.
Do not post:
Tier 1
Content targeting a person or group of people (including all subsets except those described as having carried out violent crimes or sexual offences) on the basis of their aforementioned protected characteristic(s) or immigration status with:
- Violent speech or support in written or visual form
- Dehumanising speech or imagery in the form of comparisons, generalisations or unqualified behavioural statements (in written or visual form) to or about:
- Insects
- Animals that are culturally perceived as intellectually or physically inferior
- Filth, bacteria, disease and faeces
- Sexual predator
- Subhumanity
- Violent and sexual criminals
- Other criminals (including but not limited to “thieves”, “bank robbers” or saying “All [protected characteristic or quasi-protected characteristic] are ‘criminals'”)
- Statements denying existence
- Mocking the concept, events or victims of hate crimes, even if no real person is depicted in an image
- Designated dehumanising comparisons, generalisations or behavioural statements (in written or visual form) that include:
- Black people and apes or ape-like creatures
- Black people and farm equipment
- Caricatures of Black people in the form of blackface
- Jewish people and rats
- Jewish people running the world or controlling major institutions such as media networks, the economy or the government
- Denying or distorting information about the Holocaust
- Muslim people and pigs
- Muslim person and sexual relations with goats or pigs
- Mexican people and worm-like creatures
- Women as household objects or referring to women as property or “objects”
- Transgender or non-binary people referred to as “it”
- Dalits, scheduled caste or “lower caste” people referred to as menial labourers
Tier 2
Content targeting a person or group of people on the basis of their protected characteristic(s) with:
- Generalisations that state inferiority (in written or visual form) in the following ways:
- Physical deficiencies are defined as those about:
- Hygiene, including, but not limited to: filthy, dirty, smelly
- Physical appearance, including, but not limited to: ugly, hideous
- Mental deficiencies are defined as those about:
- Intellectual capacity, including, but not limited to: dumb, stupid, idiots
- Education, including, but not limited to: illiterate, uneducated
- Mental health, including, but not limited to: mentally ill, retarded, crazy, insane
- Moral deficiencies are defined as those about:
- Character traits culturally perceived as negative, including but not limited to: coward, liar, arrogant, ignorant
- Derogatory terms related to sexual activity, including, but not limited to: whore, slut, perverts
- Other statements of inferiority, which we define as:
- Expressions about being less than adequate, including, but not limited to: worthless, useless
- Expressions about being better/worse than another protected characteristic, including, but not limited to: “I believe that males are superior to females.”
- Expressions about deviating from the norm, including, but not limited to: freaks, abnormal
- Expressions of contempt (in written or visual form), which we define as:
- Self-admission to intolerance on the basis of protected characteristics, including, but not limited to: homophobic, islamophobic, racist
- Expressions that a protected characteristic shouldn’t exist
- Expressions of hate, including, but not limited to: despise, hate
- Expressions of dismissal, including, but not limited to: don’t respect, don’t like, don’t care for
- Expressions of disgust (in written or visual form), which we define as:
- Expressions suggesting that the target causes sickness, including, but not limited to: vomit, throw up
- Expressions of repulsion or distaste, including, but not limited to: vile, disgusting, yuck
- Cursing, defined as:
- Referring to the target as genitalia or anus, including, but not limited to: cunt, dick, asshole
- Profane terms or phrases with the intent to insult, including, but not limited to: fuck, bitch, motherfucker
- Terms or phrases calling for engagement in sexual activity, or contact with genitalia, anus, faeces or urine, including but not limited to: suck my dick, kiss my ass, eat shit
Tier 3
Content targeting a person or group of people on the basis of their protected characteristic(s) with any of the following:
- Segregation in the form of calls for action, statements of intent, aspirational or conditional statements, or statements advocating or supporting segregation.
- Exclusion in the form of calls for action, statements of intent, aspirational or conditional statements, or statements advocating or supporting, defined as
- Explicit exclusion, which means things such as expelling certain groups or saying they’re not allowed.
- Political exclusion, which means denying the right to political participation.
- Economic exclusion, which means denying access to economic entitlements and limiting participation in the labour market;
- Social exclusion, which means things such as denying access to spaces (physical and online) and social services
Content that describes or negatively targets people with slurs, where slurs are defined as words that are inherently offensive and used as insulting labels for the above-listed characteristics.
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
Content explicitly providing or offering to provide products or services that aim to change people’s sexual orientation or gender identity
Policy rationale
We remove content that glorifies violence or celebrates the suffering or humiliation of others because it may create an environment that discourages participation. We allow graphic content (with some limitations) to help people raise awareness about issues. We know that people value the ability to discuss important issues such as human rights abuses or acts of terrorism. We also know that people have different sensitivities with regard to graphic and violent content. For that reason, we add a warning label to especially graphic or violent content so that it is not available to people under the age of eighteen and so that people are aware of the graphic or violent nature before they click to see it.
Do not post:
Imagery of people
Videos of people or dead bodies in non-medical settings if they depict
- Dismemberment
- Visible internal organs; partially decomposed bodies
- Charred or burning people unless in the context of cremation or self-immolation when that action is a form of political speech or newsworthy
- Victims of cannibalism
- Throat-slitting
Live streams of capital punishment of a person
For the following content, we include a warning screen so that people are aware that the content may be disturbing. We also limit the ability to view the content to adults, aged 18 and over:
Imagery of people
Videos of people or dead bodies in a medical setting if they depict
- Dismemberment
- Visible internal organs; partially decomposed bodies
- Charred or burning people, including cremation or self-immolation when that action is a form of political speech or newsworthy
- Victims of cannibalism
- Throat-slitting
Photos of wounded or dead people if they show:
- Dismemberment
- Visible internal organs; partially decomposed bodies
- Charred or burning people
- Victims of cannibalism
- Throat-slitting
Imagery that shows the violent death of a person or people by accident or murder
Imagery that shows capital punishment of a person
Imagery that shows acts of torture committed against a person or people
Imagery of non-medical foreign objects (such as metal objects, knives, nails) involuntarily
inserted or stuck into people causing grievous injury
Imagery of animals
The following content involving animals:
- Videos depicting humans killing animals if there is no explicit manufacturing, hunting or food consumption, processing or preparation context
- Imagery of animal-to-animal fights, when there are visible innards or dismemberment of non-regenerating body, unless in the wild
- Imagery of humans committing acts of torture or abuse against live animals
- Imagery of animals showing wounds or cuts that render visible innards or dismemberment, if there is no explicit manufacturing, hunting, taxidermy, medical treatment, rescue or food consumption, preparation or processing context or the animal is already skinned or with its outer layer fully removed.
For the following content, we include a label so that people are aware that the content may be sensitive:
Imagery of non-medical foreign objects voluntarily inserted into people through skin in religious or cultural context
Imagery of visible innards in a birthing context
Imagery of foetuses and newborn babies that show:
- Dismemberment
- Visible innards
- An abortion or abandonment context
Imagery of newborn babies in an abandonment context
Imagery of animals in a ritual slaughter context showing dismemberment, or visible innards, or charring or burning
For the following Community Standards, we require additional information and/or context to enforce:
We remove:
Videos and photos that show the violent death of someone when a family member requests its removal
Policy rationale
We restrict the display of nudity or sexual activity because some people in our community may be sensitive to this type of content. Additionally, we default to removing sexual imagery to prevent the sharing of non-consensual or underage content. Restrictions on the display of sexual activity also apply to digitally created content unless it is posted for educational, humorous or satirical purposes.
Our Nudity Policies have become more nuanced over time. We understand that nudity can be shared for a variety of reasons, including as a form of protest, to raise awareness about a cause or for educational or medical reasons. Where such intent is clear, we make allowances for the content. For example, while we restrict some images of female breasts that include the nipple, we allow other images, including those depicting acts of protest, women actively engaged in breastfeeding and photos of post-mastectomy scarring. For images depicting visible genitalia or the anus in the context of birth and after-birth moments or health-related situations, we include a warning label so that people are aware that the content may be sensitive. We also allow photographs of paintings, sculptures and other art that depicts nude figures.
Do not post:
Images of:
- Real nude adults, where nudity is defined as:
- Visible genitalia except in the context of giving birth and after-birth moments or health-related situations (for example, gender confirmation surgery, examination for cancer or disease prevention/assessment)
- Visible anus and/or fully nude close-ups of buttocks unless photoshopped on a public figure
- Uncovered female nipples except in the context of breastfeeding, birth giving and after-birth moments, health-related situations (for example, post-mastectomy, breast cancer awareness or gender confirmation surgery) or an act of protest
- Sexual activity, including:
Sexual intercourse
- Explicit sexual intercourse, defined as mouth or genitals entering or in contact with another person’s genitals or anus, where at least one person’s genitals are nude
- Implied sexual intercourse, defined as mouth or genitals entering or in contact with another person’s genitals or anus, even when the contact is not directly visible, except in cases of sexual health context, ads and recognised fictional images or with indicators of fiction
- Implied stimulation of genitalia/anus, defined as stimulating genitalia/anus or inserting objects into genitalia/anus, even when the activity is not directly visible, except in cases of sexual health context, advertisements and recognised fictional images or with indicators of fiction
Other sexual activities including (but not limited to):
- Erections
- Presence of by-products of sexual activity
- Stimulating genitals or anus, even if above or under clothing
- Use of sex toys, even if above or under clothing
- Stimulation of naked human nipples
- Squeezing female breasts, defined as a grabbing motion with curved fingers that shows both marks and clear shape change of the breasts. We allow squeezing in breastfeeding contexts
Fetish content that involves:
- Acts that are likely to lead to the death of a person or animal
- Dismemberment
- Cannibalism
- Faeces, urine, spit, snot, menstruation or vomit
Digital content that meets our definition of sexual activity, except when posted in an educational or scientific context, or when it meets one of the criteria below and shown only to individuals aged 18 and over.
We only show this content to individuals aged 18 and over:
- Real world art that depicts sexual activity
- Posting photographs or videos of objects that depict sexual activity in real world art
- Implied sexual activity in advertisements
- Implied sexual activity in recognised fictional images or with indicators of fiction
- Digital content that meets our definition of sexual activity, where:
- The sexual activity (intercourse or other sexual activities) isn’t directly visible
- Content was posted in a satirical or humorous context
- Only body shapes or contours are visible
Policy rationale
As noted in Section 8 of our Community Standards (Sexual Exploitation of Adults), people use Tuluva to discuss and draw attention to sexual violence and exploitation. We recognise the importance of and want to allow for this discussion. We draw the line, however, when content facilitates, encourages or coordinates sexual encounters or commercial sexual services between adults such as prostitution or escort services. We do this to avoid facilitating transactions that may involve trafficking, coercion and non-consensual sexual acts. We also restrict sexually explicit language that may lead to solicitation because some audiences within our global community may be sensitive to this type of content and it may impede the ability for people to connect with their friends and the broader community.
Do not post:
Attempting to coordinate adult commercial sexual services or prostitution activities, such as requesting, offering or asking for rates for escort services and paid sexual fetish or domination services.
Attempted coordination of or recruitment for adult sexual activities, including, but not limited to:
- Filmed sexual activities
- Pornographic activities, strip club shows, live sex performances, erotic dances
- Sexual, erotic or tantric massages
Explicit sexual solicitation by, including, but not limited to, the following, offering or asking for:
- Sex or sexual partners
- Sex chat or conversations
- Nude photos/videos/imagery
Content that is implicitly or indirectly offering or asking for sexual solicitation and meets both of the following criteria. If both criteria are not met, it is not deemed to be violating. For example, if content is a hand-drawn image depicting sexual activity but does not ask or offer sexual solicitation, it is not violating:
Criterion 1: Offer or ask
Content implicitly or indirectly (typically through providing a method of contact) offers or asks for sexual solicitation
Criterion 2: Suggestive elements
- Content makes the aforementioned offer or ask using one of the following sexually suggestive elements:
- Contextually specific and commonly sexual emojis or emoji strings, or
- Regional sexualised slang, or
- Mentions or depictions of sexual activity (including hand-drawn, digital or real-world art) such as: sexual roles, sex positions, fetish scenarios, state of arousal, act of sexual intercourse or activity (sexual penetration or self-pleasuring), or
- Poses
An offer or ask for pornographic material (including, but not limited to, sharing of links to external pornographic websites).
Sexually explicit language that goes into graphic detail beyond mere reference to:
- A state of sexual arousal (wetness or erection) or
- An act of sexual intercourse (sexual penetration, self-pleasuring or exercising fetish scenarios)
Policy rationale
We believe that people share and connect more freely when they do not feel targeted based on their vulnerabilities. As such, we have higher expectations for content that we call cruel and insensitive, which we define as content that targets victims of serious physical or emotional harm.
We remove explicit attempts to mock victims and mark as cruel implicit attempts, many of which take the form of memes and GIFs.
Do not post:
Content that depicts real people and laughs at or makes fun of serious or fatal disease, starvation or disability.
Content that contains sadistic remarks and any visual or written depiction of real people experiencing premature death, serious physical injury, physical violence or domestic violence.
Imagery that depicts real animals that are visibly experiencing and being laughed at, made fun of, or that contains sadistic remarks for any of the following (except staged animal vs animal fights or animal fights in the wild):
- premature death
- serious physical injury (including mutilation)
- physical violence from a human
Policy rationale
Authenticity is the cornerstone of our community. We believe that authenticity helps create a community where people are accountable to each other, and to Tuluva, in meaningful ways. We want to allow for the range of diverse ways that identity is expressed across our global community, while also preventing impersonation and identity misrepresentation. That’s why we require people to connect on Tuluva using the name that they go by in everyday life. Our Authenticity Policies are intended to create a safe environment where people can trust and hold one another accountable.
In order to maintain a safe environment and empower free expression, we also remove accounts that are harmful to the community, including those that compromise the security of other accounts and our services. We have built a combination of automated and manual systems to block and remove accounts that are used to persistently or egregiously abuse our Community Standards.
Because account-level removal is a harsh severe action, whenever possible, we aim to give our community a chance to learn our rules and follow our Community Standards. Penalties, including account disables, are designed to be proportionate to the severity of the violation and the risk of harm posed to the community. Continued violations, despite repeated warnings and restrictions, or violations that pose severe safety risks, will lead to an account being disabled.
We do not allow the use of our services and will disable accounts if you:
- Severely violate our Community Standards.
- Persistently violate our Community Standards.
- Represent dangerous individuals or organisations defined in our Community Standards.
- Create or use an account that demonstrates intent to violate our Community Standards.
- Create an account, Page, group or event to evade our enforcement actions, including creating an account to bypass a restriction or after we’ve disabled your previous account, Page, group or event.
- Impersonate others by:
- Using their photos with the explicit aim to deceive others.
- Creating an account assuming to be or speak for another person or entity.
- Creating a Page assuming to be or speak for another person or entity for whom the user is not authorised to do so.
- Are under 13 years old.
- Are a convicted sex offender.
- Are prohibited from receiving our products, services or software under applicable laws.
In certain cases, we will seek further information about an account before taking actions ranging from temporarily restricting accounts to permanently disabling them.
- Accounts misrepresenting their identity (Tuluva only) by:
- Using a name that does not abide by our name policies.
- Providing a false date of birth.
- Creating a single account that represents or is used by more than one person.
- Maintaining multiple accounts as a single user.
- Compromised accounts.
- Empty accounts with prolonged dormancy.
Policy rationale
We work hard to limit the spread of spam because we do not want to allow content that is designed to deceive, or that attempts to mislead users to increase viewership. This content creates a negative user experience, detracts from people’s ability to engage authentically in online communities, and can threaten the security, stability and usability of our services. We also aim to prevent people from abusing our platform, products or features to artificially increase viewership or distribute content en masse for commercial gain.
Do not:
- Post, share, engage with content, or create accounts, groups, pages, events or other assets, either manually or automatically, at very high frequencies.
- Attempt to or successfully sell, buy or exchange site privileges or product features, such as accounts, admin roles, permission to post, pages, groups, likes etc., except in the case of clearly identified branded content, as defined by our Branded Content Policy.
- Require or claim that users are required to engage with content (e.g. liking, sharing) before they are able to view or interact with promised content.
- Encourage likes, shares, follows, clicks or the use of apps or websites under false pretences, such as:
- Offering false or non-existent services or functionality(e.g. “Get a ‘Dislike’ button!”)
- Failing to direct to promised content (e.g. “Click here for a discount code at Nordstrom”; false play buttons)
- Directing users off of Tuluva through the deceptive or misleading use of URLs, defined as:
- Cloaking: Presenting different content to Tuluva users and Tuluva crawlers or tools.
- Misleading content: Content contains a link that promises one type of content but delivers something substantially different.
- Deceptive pop-up websites: Websites that require an action (captcha, watch ad, click here) in order to view the expected landing page content and the domain name of the URL changes after the required action is complete.
- Like/share-gating: Landing pages that require users to like, share or otherwise engage with content before gaining access to off-Tuluva content.
- Deceptive landing page functionality: Websites that have a misleading user interface, which results in accidental traffic being generated (pop-ups/unders, clickjacking etc.)
- Impersonation: The website pretends to be a reputable brand or service by using a name, domain or content featuring typos, misspellings or other means to impersonate well-known brands www.billava.com, www.billawa.com , using a landing page similar to another trusted site to mislead visitors).
- And other behaviours that are substantially similar to those listed above.
Policy rationale
We recognise that the safety of our users extends to the security of their personal information and accounts and our services. Attempts to gather sensitive personal information by deceptive or invasive methods are harmful to the authentic, open and safe atmosphere that we want to foster, and can be used to compromise user accounts and our services. Therefore, we do not allow attempts to gather sensitive user information through the abuse of our platform and products.
Do not:
Attempt to compromise user accounts or gather sensitive information through unauthorized means, defined as:
- Gaining access to any account or user data other than your own without explicit permission from the account owner.
- Encouraging or deceiving users and entities to download or run files or programs that will compromise a user’s online or data security. Such files and programs will be deemed malicious software or “malware” if they harm or gain unauthorized access to a computer, device, or network.
- Acquiring or requesting another user’s login credentials, whether explicitly or through deceptive means such as phishing (e.g. fake surveys designed to capture log-in info or links to fake login pages or impostor websites).
- Attempting to obtain the sensitive information of others such as usernames, passwords, or other personal information, through deceptive means or the use of malicious software or websites.
- Publicly sharing your own or others’ login information on a platform or through a third party service.
- Creating, sharing, or hosting malicious software or malicious browser extensions to compromise accounts or gain access to user data.
- Providing online infrastructure, including Web Hosting Services, Domain Name System servers, and ad networks that enable abusive links such that a majority of those links on Tuluva violate the Spam or Cybersecurity sections of the Community Standards.
Policy rationale
In line with our commitment to authenticity, we don’t allow people to misrepresent themselves on Tuluva, use fake accounts, artificially boost the popularity of content or engage in behaviours designed to enable other violations under our Community Standards. This policy is intended to protect the security of user accounts and our services, and create a space where people can trust the people and communities they interact with.
Do not:
- Use multiple Tuluva accounts or share accounts between multiple people
- Misuse Tuluva reporting systems to harass others
- Conceal a Page’s purpose by misleading users about the ownership or control of that Page
- Engage in, or claim to engage in, inauthentic behaviour, which is defined as the use of Tuluva assets (accounts, pages, groups or events), to mislead people or Tuluva:
- about the identity, purpose or origin of the entity that they represent
- about the popularity of Tuluva content or assets
- about the purpose of an audience or community
- about the source or origin of content
- to evade enforcement under our Community Standards
- Engage in, or claim to engage in, coordinated inauthentic behaviour, defined as the use of multiple Tuluva assets, working in concert to engage in inauthentic behaviour (as defined above), where the use of fake accounts is central to the operation
- Engage in, or claim to engage in, foreign or government interference, which is coordinated inauthentic behaviour conducted on behalf of a foreign or government actor.
Policy rationale
Reducing the spread of false news on Tuluva is a responsibility that we take seriously. We also recognise that this is a challenging and sensitive issue. We want to help people stay informed without stifling productive public discourse. There is also a fine line between false news and satire or opinion. For these reasons, we don’t remove false news from Tuluva, but instead significantly reduce its distribution by showing it lower in the News Feed.
We are working to build a more informed community and reduce the spread of false news in a number of different ways, namely by
- Disrupting economic incentives for people, Pages and domains that propagate misinformation
- Using various signals, including feedback from our community, to inform a machine learning model that predicts which stories may be false
- Reducing the distribution of content rated as false by independent third-party fact-checkers
- Empowering people to decide for themselves what to read, trust and share by informing them with more context and promoting news literacy
- Collaborating with academics and other organisations to help solve this challenging issue
Policy rationale
Media, including image, audio or video, can be edited in a variety of ways. In many cases, these changes are benign, such as a filter effect on a photo. In other cases, the manipulation isn’t apparent and could mislead, particularly in the case of video content. We aim to remove this category of manipulated media when the criteria laid out below have been met.
In addition, we will continue to invest in partnerships (including with journalists, academics and independent fact-checkers) to help us reduce the distribution of false news and misinformation, as well as to better inform people about the content they encounter online.
For the following Community Standards, we require additional information and/or context to enforce:
Do not post:
- Videos that have been edited or synthesised, beyond adjustments for clarity or quality, in ways that are not apparent to an average person, and would likely mislead an average person to believe:
- A subject of the video said words that they did not say, AND
- The video is the product of artificial intelligence or machine learning, including deep learning techniques (e.g. a technical deepfake), that merges, combines, replaces and/or superimposes content onto a video, creating a video that appears authentic.
- This policy does not extend to content that is parody or satire or is edited to omit words that were said or change the order of words that were said.
Policy rationale
When someone passes away, friends and family can request that we memorialise the Tuluva account. Once memorialised, the word “Remembering” appears above the name on the person’s profile to help make it clear that the account is now a memorial site and to protect against attempted logins and fraudulent activity. To respect the choices that someone made while alive, we aim to preserve their account after they pass away. We have also made it possible for people to identify a legacy contact to look after their account after they pass away. To support the bereaved, in some instances we may remove or change certain content when the legacy contact or family members request it.
For victims of murder and suicide, we will remove the following content if it appears on the deceased’s profile photo, cover photo or amongst recent timeline posts when requested by a legacy contact or family member of the deceased:
- Visual depiction of the object used in the deceased’s death
- Imagery of the convicted or alleged murderer of the deceased
- Content related to the deceased’s death
For victims of murder, we will also remove the convicted or alleged murderer from the deceased’s profile if referenced in relationship status or amongst friends.
When we have additional context provided by the legacy contact or a family member of the deceased, we may:
For the following Community Standards, we require additional information and/or context to enforce:
When brought to our attention by the legacy contact or a family member of the deceased, we will:
- Remove violating comments on a memorialised profile, which would typically require the individual to self report so that we know that they are unwanted
- Remove praise or support for the death, disease or harm of the deceased person on a memorialised profile
- Change the deceased’s individual’s privacy settings from public to friends-only when there is harmful content on the profile
- Change a violating account name on the profile of the deceased individual
Policy rationale
Tuluva takes intellectual property rights seriously and believes that they are important to promoting expression, creativity and innovation in our community. You own all of the content and information that you post on Tuluva, and you control how it is shared through your privacy and application settings. However, before sharing content on Tuluva, please make sure that you have the right to do so. We ask that you respect other people’s copyrights, trademarks and other legal rights. We are committed to helping people and organisations promote and protect their intellectual property rights. Tuluva’s Terms of Service do not allow people to post content that violates someone else’s intellectual property rights, including copyright and trademark.
Upon receipt of a report from a rights holder or an authorised representative, we will remove or restrict content that engages in:
Copyright infringement
Trademark infringement
Tuluva © 2021
We comply with:
- User requests for removal of their own account
- Requests for removal of a deceased user’s account from a verified immediate family member or executor
- Requests for removal of an incapacitated user’s account from an authorised representative
We comply with:
- Requests for removal of an underage account
- Government requests for removal of child abuse imagery depicting, for example, beating by an adult or strangling or suffocating by an adult
- Legal guardian requests for removal of attacks on unintentionally famous minors
For the following Community Standards, we require additional information and/or context to enforce:
We may remove content created for the purpose of identifying a private minor if there may be a risk to the minor’s safety when requested by a user, government, law enforcement or external child safety experts.
The Oversight Board:
Is a new model for independent decision-making around what content should be allowed on Tuluva’s platforms. The board’s decisions to uphold or reverse our own content decisions will be binding, meaning that we will implement them, unless doing so could violate the law.
The Oversight Board’s charter calls on them to issue decisions in light of our Community Standards and values.
